Core Returns and Shipping
Shipping Addresses:
Please call if you have any questions. You must include a note with your name, phone number, address, and why you are sending the part in. You must send your parts to the correct address. Items sent to the wrong address will forward to the correct address for an additional shipping charge. No COD shipments will be accepted. Pump Cores Repairs & Modifications,Injectors
CORE RETURN CRITERIA
Common To All Products:
In an "as removed from engine" state.
Free from excessive rust, fire damage, or other visible physical damage (Molested)
Cannot have been disassembled.
No core refunds on ALL broken Pump shafts (Contact us prior to purchase)
NO CRACKED OR LEAKY RAIL(S) ACCEPTED **** Additional charge will be applied****
Common Rail CP3 High-pressure Fuel Pumps:
MPROP (FCA) electrical connector cannot be damaged.
Pumps must be returned on a "like-for-like" basis
Include a note (return form) with information listed above. Package appropriately and send to:
T&C Diesel
1060 118th Lane
Blaine , MN 55434
Injector Cores
Please contact Us on correct address to Ship Injector Cores, ONLY ship to Industrial injection (IF) instructed to do so.
Industrial Injection & Turbo Service
801-972-0476
All shipping to Industrial Injection MUST be accompanied WITH RGA# & return Notice form T&C Diesel
Industrial Injection & Turbo Service
1201 South 700 West
Salt Lake City, Utah 84104
Core Policy :
All Cores need to be returned to their proper address within 14 days of purchase. The core part and a tracking number showing where they have been shipped must be provided within 14 days, after that a $20% penalty can apply. Turbo, Pump and injector cores must be rebuildable cores and the same model or style that is ordered. (For example a Turbo form 03/04 must have a 03/04 turbo core, injectors need to be out of the year you are ordering for.) Once cores are received and inspected, the CORE charge will be avoided ONLY AFTER INSPECTION OF CORRECT CORE(s) IS COMPLETE, shipping rusted,corroded,damage Return core(s) will NOT be accepted.Example: Rusted internals on Pumps.
T&C does NOT pay return shipping on rejected cores. All return shipping is covered by the Sender or Owner.
PART RETURN OR EXCHANGE:
Please call the shop and get an RMA (If required) number and the correct location to sent the part. 763-228-7121 or todd@tcdiesel.com
Bad Shipping
Oil , Fuel soaked boxes will not be accepted and will be immediately returned to the sender.
Failing to properly package your item will result in core(s) charges being applied and a returned package on YOUR dime!